Dear Guest,Thank you so much for staying with us and taking the time to share your feedback. Our sincere apologies you did not have a positive service experience with us. We would like to discuss this further with you to ensure we are always providing the highest offering and service. Can you please direct message us your contact details? Thank you and we hope you give us the opportunity to welcome you again.Warm regards,The Ritz-Carlton, Melbourne
Dear Guest,Thank you very much for staying with us and your lovely feedback on our guest rooms and the service of our Ladies and Gentlemen. We are delighted you had a memorable stay and hope to welcome you again soon.Warm regards,The Ritz-Carlton, Melbourne
